Privacy Policy

Last updated: July 21, 2026

Luxe Ride California ("Luxe Ride California," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit luxeridecalifornia.com or contact us to arrange chauffeur service, how we use it, and the choices you have. By using this website or our services, you agree to the practices described below.

1. The short version

This is a simple, static marketing website. It sets no advertising or analytics cookies, runs no third-party tracking scripts, and does not build advertising profiles of visitors. We collect personal information only when you choose to give it to us — by contacting us to enquire about or book a trip.

2. Information we collect

Information you give us

When you use our contact form or reach us by email or phone, you may provide details such as your name, email address, phone number, pickup and drop-off locations, dates and times, and any notes about your trip. Our contact form opens a message in your own email application addressed to services@luxeridecalifornia.com; the website itself does not store what you type. We receive whatever information you choose to include in that message, call, or email.

Information collected automatically

Like most websites, our hosting provider records standard server logs when pages are requested — typically your IP address, browser type, referring page, and the date and time of the request. These logs are used to operate the site securely and diagnose technical problems. We do not use them to identify individual visitors for marketing.

Cookies and tracking

This website does not set advertising, marketing, or analytics cookies, and does not use pixels, fingerprinting, or cross-site tracking. Fonts are served from our own server rather than a third-party font network. Your browser's normal caching may store static files (such as images and stylesheets) to speed up return visits; this does not identify you.

3. How we use your information

• To respond to your enquiries and quote requests.
• To arrange, confirm, and provide the chauffeur services you request.
• To communicate with you about your booking, including changes and follow-up.
• To keep records required for tax, insurance, safety, and other legal or operational purposes.

4. How we share information

We do not sell or rent your personal information. We share it only as needed to provide the service you asked for or as required by law — for example, with the chauffeur and staff assigned to your trip, or with service providers (such as our website host or payment processor) acting on our behalf. We may also disclose information when legally compelled, or to protect the safety, rights, or property of our clients, our team, or the public.

5. How long we keep it

We retain personal information only for as long as needed to provide our services and to meet legal, tax, insurance, and record-keeping obligations, after which it is deleted or anonymized.

6. Data security

The site is served over HTTPS, and we take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please avoid sending sensitive information (such as full payment card numbers) by email.

7. Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to request access to the personal information we hold about you, to request its correction or deletion, and to know how it is used and shared. We do not sell your personal information or share it for cross-context behavioral advertising. You will never be discriminated against for exercising these rights. To make a request, contact us using the details below; we may need to verify your identity before responding.

8. Third-party links

Our site links to our profiles on services such as Instagram, Facebook, and LinkedIn. Once you leave our website, the privacy practices of those services — not this policy — apply. We encourage you to review their policies.

9. Children's privacy

Our website and services are directed to adults arranging transportation. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page; please review it periodically.

11. Contact us

Questions about this policy or your information? Reach us at:

Luxe Ride California
3898 El Camino Real, Palo Alto, CA 94306
(415) 985-5597
services@luxeridecalifornia.com